Valley
Getting started

Connecting Your LinkedIn Account

CRITICAL: Valley connects to whichever LinkedIn account is logged in at the moment of connection. You CANNOT change the connected account afterward. Verify you are logged into the correct LinkedIn account before proceeding.

For Your Own LinkedIn Account

Follow these exact steps to connect your personal or business LinkedIn account:

Pre-requisite

Make sure you are logged into your correct LinkedIn account in your browser.

Connection Steps

  1. Go to app.joinvalley.co

  2. Click the "Connect LinkedIn" button in the top right of your dashboard

  1. Download the Valley Chrome extension when prompted

  2. Click Add to Chrome

  3. Click the puzzle piece icon in your Chrome toolbar and select Valley extention

  4. Click "Connect LinkedIn" within the extension popup

  5. Wait 2-3 minutes for the connection to process

  6. Refresh your Valley dashboard - your LinkedIn account should now be connected

Pro Tip: If the connection doesn't appear after refreshing, wait another minute and refresh again. LinkedIn's authentication can occasionally be slow.

For Team Members or Clients

If you need to connect someone else's LinkedIn account:

Setup Their Seat First

  1. In Valley, go to Settings > Manage Seats

  2. Click "Invite" and add their email address

  3. They should receive an invitation email (you can proceed with connecting their account without them accepting the invite)

Connect Their LinkedIn

  1. Open a NEW Chrome browser profile (do not use your profile)

  2. Log in to their LinkedIn account or whichever LinkedIn account you want to connect to this Valley seat. Once complete...

  3. Log in to your Valley account on this Chrome profile

  4. Toggle on Admin View on the left side panel

  5. Scroll to the bottom of your dashboard and log in to the Valley account you just created by pressing the arrow (>) all the way to the right of their name on your screen (this will often be all the way at the bottom right - you may need to side scroll on their name depending on your screen size)

  6. Then click "Connect LinkedIn" and follow the standard connection flow above

  7. Once connected, you can go back to your Chrome profile and manage all the following actions on their account through Admin View

You only need to use separate Chrome profiles to connect new accounts from one computer. If the member you invited can connect their own LinkedIn account themselves, tell them to follow the steps under "For Your Own LinkedIn Account" above.

Chrome Profiles Are Critical

Each LinkedIn account must have its own Chrome profile. This is non-negotiable:

  • One Chrome profile = One LinkedIn account

  • Never connect multiple LinkedIn accounts from the same Chrome profile

  • If you mix accounts, Valley will connect whichever was last logged in

CRITICAL: Using the same Chrome profile for multiple LinkedIn accounts will cause connection failures or connect the wrong account. Always use separate Chrome profiles.

Troubleshooting

Connection Didn't Work

  • Verify you're logged into the correct LinkedIn account

  • Clear your browser cache and try again

  • Make sure the Valley extension is enabled in Chrome

  • Make sure you're using Chrome - the Valley extension only works in Chrome, not Safari, Firefox, or other browsers

Wrong LinkedIn Account Connected

Unfortunately, once connected, you cannot change the account. You'll need to create a new seat and connect the correct account.

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